Privacy Policy

1. Data We Collect

We may collect identity and contact details, authentication data, booking details, trip preferences, support messages, and technical logs needed to operate and secure the service.

2. Purposes and Legal Basis

We process data to provide core services, manage bookings, communicate updates, prevent abuse, and improve product performance. Where required, we rely on consent, contract performance, legal obligations, or legitimate interests.

3. Data Sharing

We share necessary data with guides and service providers that support operations such as hosting, analytics, messaging, and authentication. We do not sell personal data for monetary compensation.

4. Security and Retention

We apply reasonable technical and organizational safeguards. Data is retained only as long as required for business operations, legal obligations, dispute handling, and security.

5. Your Rights

Depending on your location, you may have rights to access, correct, delete, restrict, object, and port your personal data. You can submit requests via support channels.

6. International Transfers

Data may be processed in countries other than your own. Where legally required, we implement appropriate safeguards for cross-border transfers.

7. Cookies and Similar Technologies

We use a cookie banner to obtain your consent before loading any non-essential cookies. You can change your preference at any time by clearing your browser's local storage.

What cookies we use

How to opt out

• Click Essential Only in the cookie banner at any time, or clear the lgv_cookie_consent key from your browser's local storage (DevTools → Application → Local Storage).
• Use the Google Analytics opt-out browser add-on to block GA4 across all sites.

For more information on how Google uses data, see the Google Privacy Policy.

8. Children and Minors

The service is not intended for children below the minimum legal age in the applicable jurisdiction. If we learn we collected data from an ineligible minor, we will take appropriate deletion steps.

9. Policy Updates

We may update this policy to reflect legal, operational, or product changes. Material changes will be communicated through the app or other appropriate channels.

10. Contact & Data Deletion

For privacy questions or data requests, contact support@localguidevibe.com.

Data Deletion Requests: To request deletion of your personal data, email support@localguidevibe.com. We will process your request within 30 days.

This policy applies to users worldwide including the EU (GDPR), India (DPDP Act 2023), California USA (CCPA), and Singapore/Thailand (PDPA).